Content Writer (Richardson)

US-TX-Richardson
ID

 

2018-1818

 

# of Openings

 

1

 

Category

 

Marketing

Overview

Berry Appleman and Leiden‘s (BAL’s) dedicated professionals share core values that support our mission to be the world’s most trusted resource for corporate immigration services. These values enable us to navigate every step of the immigration process and rapidly resolve even the most complex cases. The collegial environment is one that we cherish and work hard to maintain. To do that, we look for bright talent to deepen our experience and continue to deliver the exceptional service that our clients have come to expect. You too can join our mission!

 

 

The Global Content Writer will work as an integral member of the Knowledge Management team assisting with the administration and preparation of immigration content related to multiple jurisdictions around the world.  Researches, creates, and maintain U.S. and global content that aligns with BAL’s harmonized practices, helps convey information to clients in an consistent manner, and maximizes efficiency by building a library of available resources. Create & maintain internal-facing and external-facing documents.

Responsibilities

Primary Responsibilities:

 

  • CONTENT MANAGEMENT
    • Drafts, edits, finalizes, brand and upload new U.S. and global content (templates, process guides, information sheets). Work with other KM members and Practice Management (PM) to get input on draft content before finalizing.
    • Provide thorough specifications for all U.S. Forms  development to our in-house and external forms developers. After the developers have translated those specs into useable VBForms/Cobalt documents, test their work and provide feedback.
    • Review and proofread US and global KM content. Delegate admin projects to Content Coordinators.
  • PROJECT MANAGEMENT
    • Review and proofread US and global KM content. Delegate admin projects to Content Coordinators.
  • WORKFLOW
    • Assists with the training of internal and external immigration experts on the completion of questionnaires and scenario workflows.
    • Collects and consolidates global immigration information from internal and external subject matter experts worldwide
    • Reviews and actions tickets submitted to Knowledge Management email alias from members of practice regarding questions/issues/requests for new and existing automated emails

Qualifications

TECHNICAL SKILLS

  • Proficient with MS Office Windows based software.
  • Proficient in Doc Gen, Adobe, Prezi, Office365, and Cobalt systems

EXPERIENCE (MINIMUM NUMBER OF YEARS NEEDED)

  • 2+ years of experience in a role that required strong writing skills and management of large-volume projects.

EDUCATION (MINIMUM REQUIREMENTS)

  • Bachelor’s degree in journalism, English, human resources, business, international relations or related field

Berry Appleman & Leiden is an Equal Opportunity Employer. It is the policy of BAL to ensure an equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion, sex (with or without sexual conduct), age, disability, alienage or citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law. BAL prohibits and will not tolerate any such discrimination or harassment.

https://uscareers-balglobal.icims.com/jobs/1818/content-writer-(richardson)/job

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